Do you have FTP software available for download?

Yes, we recommend using an excellent shareware program called WS_FTP.
You can download this program for free directly from our server.

For the Mac, "Fetch" is available:
What are the six folders I see when I connect to my web site?

When you connect to the root or "home" directory of your account via ftp, you will see the following sytem directories/folders which are landmarks suggesting a successful connection:

    Parent Directory       14-Mar-96 22:13      -  
    bin/                   14-Mar-96 22:02      -  
    cgi-local/             10-Oct-95 18:07      -  
    dev/                   14-Mar-96 22:02      -  
    etc/                   14-Mar-96 22:02      -  
    lib/                   14-Mar-96 22:02      -  
    stats/                 14-Mar-96 22:05      -  

The only directory you may need to use is cgi-local; this directory is reserved for custom scripts. You can transfer files directly to the root level and/or create subdirectories.


How do I get my page to load automatically?

You must name your main loading file either "index.htm" or "index.html" . Be sure to name everything in lowercase, not "INDEX.HTM" . Also, this file must to located in your home directory, which is the first directory you see when accessing the web server via ftp.


What file names are acceptable?

Newsite uses SGI servers which runs a variation of Unix. All Unix machines are case sensitive. This means that if you upload your files with upper case letters in them, then your HTML's references must also match the case. The easiest way would be to keep everything in lower case. Spaces and special control characters are generally not a good idea.


How do I update my web pages?

You can literally create and maintain your web pages, images, and scripts locally and upload them to the web server at your leisure via FTP. You can overwrite existing files or transfer a new file.


What is the function of the "cgi-local" directory?

This directory allows you to execute a CGI script written in Perl, Unix Shell, or C. Perl and shell programs are self-compiling and can be utilized immediately after transfer to this directory/folder.


How do I create sub-directories?

We recommend using the "create directory" feature in our recommended FTP client software (WS_FTP).

Standard Unix "directory" structure is limited in FrontPage however.


How can I simulate sub-websites within my account?

To simulate a sub-web site, you have to create a new directory (or folder to MAC users) and then upload the main loading page (index.htm).


How do I access my personal web-based Control Panel?

Once your domain is active, you can access your Control Panel in the following manner:

If your domain name is still in the registration process, you can still access the control panel using the temporary URL provided within your activation notice.

If your IP address is: 123.12.123.12, then you would enter: http://123.12.123.12/stats/

For non-domain accounts, substitute your userid in the following example:


When will I be able to reach my site using the domain name?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.


How can I monitor web usage statistics?

Select View your web usage statistics & logs from your Control Panel to see what domains are accessing your web site, how many "hits" you are getting, how much data is being transferred and more. If needed, you can download the raw log files to your local computer for analysis. You will need gzip to uncompress the raw logs. We use MKSTATS to track web usage statistics.


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All rights reserved.
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